Last updated: December 20, 2025
These Terms of Service ("Terms") constitute a legally binding agreement between you ("Student", "User", or "You") and NeoSage / Shivani Virdi ("Company", "We", "Us", or "Our") governing your access to and use of the Engineer's RAG Accelerator website, course materials, community, and associated content (collectively, the "Service").
By purchasing or accessing the Service, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree to these Terms, you may not access or use the Service.
Subject to your compliance with these Terms and full payment of applicable fees, the Company grants you a limited, non-exclusive, non-transferable, and revocable license to access the course materials for your personal, non-commercial educational use.
We distinguish between "Course Content" (videos, text lessons, slides) and "Code Assets" (code snippets, repositories, templates provided in the course).
Your login credentials are for your personal use only. Sharing your account access with others (including coworkers) is a violation of these Terms and will result in immediate termination of your account without refund.
Prices for the Service are listed on the website and are subject to change without notice. The price charged will be the price in effect at the time of your purchase.
We use third-party payment processors (e.g., Stripe) to bill you. The processing of payments will be subject to the terms, conditions, and privacy policies of the Payment Processor in addition to these Terms.
Due to the digital nature of the content and the immediate access to proprietary intellectual property, all sales are final and non-refundable. We do not offer refunds, exchanges, or cancellations once a purchase is made.
While we do not offer refunds, we are fully committed to your success as an engineer. If you encounter technical issues with the platform, have trouble accessing materials, or feel the curriculum is not meeting the stated learning objectives, please contact our support team at support@neosage.io. We will work with you personally to resolve technical blockers and ensure you can fully leverage the course value.
All content included in the Service, such as text, graphics, logos, images, audio clips, video clips, and digital downloads, is the property of the Company and is protected by international copyright laws.
You agree not to:
The Service is for educational purposes only. While we teach production-grade standards, the Company makes no guarantees regarding:
The Service is provided on an "AS IS" and "AS AVAILABLE" basis. The Company explicitly disclaims any warranties of merchantability, fitness for a particular purpose, or non-infringement.
To the maximum extent permitted by applicable law, in no event shall the Company be liable for any indirect, punitive, incidental, special, consequential, or exemplary damages, including without limitation damages for loss of profits, goodwill, use, data, or other intangible losses, arising out of or relating to the use of, or inability to use, the Service.
In no event shall the Company's total liability to you for all claims exceed the amount you paid to the Company for the Service.
We reserve the right to modify these Terms at any time. If we make material changes, we will notify you via the email address associated with your account. Your continued use of the Service after any such changes constitutes your acceptance of the new Terms.
These Terms shall be governed and construed in accordance with the laws of the State of Wyoming, United States, without regard to its conflict of law provisions. Any legal suit, action, or proceeding arising out of, or related to, these Terms or the Service shall be instituted exclusively in the federal courts of the United States or the courts of the State of Wyoming.
If you have any questions about these Terms, please contact us at: info@neosage.io