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Privacy Policy

Last updated: December 20, 2025

1. Introduction

This Privacy Policy describes the policies and procedures regarding the collection, use, and disclosure of information when you use the Service designated as Engineer's RAG Accelerator (the "Service"). It also describes your privacy rights and how the law protects you.

By using the Service, you agree to the collection and use of information in accordance with this Privacy Policy.

2. Interpretation and Definitions

For the purposes of this Privacy Policy:

  • The Company (referred to as either "the Company", "We", "Us" or "Our" in this Agreement) refers to NeoSage and the business operations of Shivani Virdi.
  • You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.
  • Service Provider means any natural or legal person who processes the data on behalf of the Company. It refers to third-party companies or individuals employed by the Company to facilitate the Service.
  • Personal Data is any information that relates to an identified or identifiable individual.

3. Collection of Your Personal Data

Types of Data Collected

Personal Data

While using Our Service, You may be asked to provide certain personally identifiable information that can be used to contact or identify You. Personally identifiable information may include, but is not limited to:

  • Email address
  • First name and last name
  • Usage Data

Payment Data

The Company does not store or collect Your payment card details. That information is provided directly to Our third-party payment processors (such as Stripe), whose use of Your personal information is governed by their Privacy Policy.

Usage Data

Usage Data is collected automatically when using the Service. This may include information such as Your Device's Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that You visit, the time and date of Your visit, the time spent on those pages, and other diagnostic data.

4. Use of Your Personal Data

The Company may use Personal Data for the following purposes:

  • To provide and maintain the Service, including monitoring the usage of the Service.
  • To manage Your registration: To manage Your requests to join the waitlist, enroll in cohorts, or access course materials.
  • To contact You: To contact You by email regarding updates or informative communications related to the functionalities, products, or contracted services, including security updates.
  • To provide You with news: Unless You have opted not to receive such information, We may send newsletters, marketing materials, and general information about other goods, services, and events which We offer that are similar to those that you have already purchased or enquired about.
  • To manage Your requests: To attend to and manage Your requests to Us.

5. Transfer of Your Personal Data

Your information, including Personal Data, is processed at the Company's operating offices and in any other places where the parties involved in the processing are located. This information may be transferred to—and maintained on—computers located outside of Your state, province, country, or other governmental jurisdiction where the data protection laws may differ.

The Company will take all steps reasonably necessary to ensure that Your data is treated securely and in accordance with this Privacy Policy.

6. Disclosure of Your Personal Data

Service Providers

We may share Your personal information with Service Providers to monitor and analyze the use of our Service, to process payments, and to contact You.

  • Email Marketing: We use Kit (formerly ConvertKit) to manage our email lists and send emails to You.
  • Payment Processing: We use Stripe for payment processing.

Business Transactions

If the Company is involved in a merger, acquisition, or asset sale, Your Personal Data may be transferred. We will provide notice before Your Personal Data is transferred and becomes subject to a different Privacy Policy.

Law Enforcement

Under certain circumstances, the Company may be required to disclose Your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).

7. Security of Your Personal Data

The security of Your Personal Data is important to Us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While We strive to use commercially acceptable means to protect Your Personal Data, We cannot guarantee its absolute security.

8. Your Rights Under GDPR/CCPA

The Company undertakes to respect the confidentiality of Your Personal Data and to guarantee You can exercise Your rights. You have the right under this Privacy Policy, and by law if You are within the EU or California, to:

  • Request access to Your Personal Data.
  • Request correction of the Personal Data that We hold about You.
  • Object to processing of Your Personal Data.
  • Request erasure of Your Personal Data.
  • Request the transfer of Your Personal Data.
  • Withdraw Your consent.

To exercise any of these rights, You can contact Us using the contact details provided below.

9. Links to Other Websites

Our Service may contain links to other websites that are not operated by Us. If You click on a third-party link, You will be directed to that third party's site. We strongly advise You to review the Privacy Policy of every site You visit.

We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

10. Changes to this Privacy Policy

We may update Our Privacy Policy from time to time. We will notify You of any changes by posting the new Privacy Policy on this page.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

11. Contact Us

If you have any questions about this Privacy Policy, You can contact us: